Privacy Policy

Effective Date: 13/09/2025
Website: www.worldwidecarpets.co.uk

At World Wide Carpets, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information to provide you with the best possible service. This may include personal details such as your name, phone number, email address and postal address when you complete forms, request a quotation or make a purchase. Technical information such as your IP address, browser type, operating system and browsing activity may also be collected through cookies and analytics tools. When you make purchases, we may also process transaction details including payment information.

How We Use Your Information

The information we collect is used primarily to process and deliver orders, respond to your enquiries, provide customer support and improve the quality of our website and services. If you have given us your consent, we may also send you promotional updates about our products and services. In certain cases, we are required to process your data in order to comply with legal or regulatory obligations.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use the site and personalise the services we offer. You are free to adjust your browser settings at any time to manage or disable cookies according to your preference.

Sharing of Information

We do not sell your personal data. In some cases, your information may be shared with trusted partners such as payment processors, delivery services and IT providers, but only where it is necessary to complete a transaction or support our services. We may also be required to share information with legal or regulatory authorities when required by law.

Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, misuse, disclosure or alteration. While we take these precautions seriously, please be aware that no method of data transmission over the internet can be guaranteed as completely secure.

Your Rights

Under UK data protection law, including the GDPR, you have the right to access the personal data we hold about you. You may also request that your information be corrected or deleted, object to certain types of processing such as direct marketing, withdraw your consent at any time or request that your data be provided to you in a portable format.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please contact us:

World Wide Carpets
Email: wwc@worldwidecarpets.co.uk
Phone: 01252 322254